Health Services Research has a growing need for reliable and valid measures
of managerial practices and organizational processes. A national study of 42
intensive care units involving over 1,700 respondents provides evidence for the
reliability and validity of a comprehensive set of measures related to leader-
ship, organizational culture, communication, coordination, problem solving-
conflict management and team cohesiveness. The data also support the appro-
priateness of aggregating individual respondent data to the unit level. Implica-
tions for further research are discussed.
Is this tool available publicly?
Online at: http://www.ncbi.nlm.nih.gov/pubmed/1875739
Other - Questionnaire
organizational assessment; questionnaire
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